Privacy Policy

Introduction

OfficeBox, a product of BIZSENSE Solutions Pvt. Ltd. ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our OfficeBox ERP services and website (collectively, our "Service").

By accessing or using our Service, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

Personal Information

When you use our Service, we may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Company information (company name, job title, business address)
• Account credentials (username, password)
• Payment information (billing address, payment method details)
• Business data entered into the OfficeBox system
• Communication records (support tickets, emails, chat logs)

Technical Information

We automatically collect certain technical information when you use our Service:

• IP address and browser type
• Device information and operating system
• Usage data and analytics
• Cookies and similar tracking technologies
• Log files and system performance data

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our OfficeBox ERP services
• Process transactions and manage billing
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you for customer service and support
• Send you technical notices, updates, and administrative messages
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when we believe in good faith that disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to rectify inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict processing of your information
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us at sales@officebox.co.in

Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: